Teekanne Tea Hot Hugo / Heisser Hugo Fruit tea with elderberry and lime German Specialty Imports llc

Fast shipping and professional packing

Our long-standing relationship with UPS FedEx DHL and other international carriers lets us offer an array of shipping services. Our warehouse staff is highly trained to pack your goods precisely according to the specifications that we supply. Your items will go through a thorough examination and will be safely packaged prior to being sent out. Every day, we send thousands of packages to customers across many countries. Our dedication to becoming the largest online retailer in the world is shown by this. We have distribution centers and warehouses located in Europe and in the USA.

It is important to note that orders with multiple items are subject to a processing period that is based to the item.

We will thoroughly inspect all items ordered before shipping. The majority of orders will be shipped within 48 hours. The delivery time is between 3-7 days.

Returns

The stock is constantly changing. It's not entirely managed by us since we are involved with multiple organizations, such as the factory and the storage. Therefore, the actual inventory could alter at any time. It is possible that you will not receive your order once it has been placed.

Our policy lasts for a period of 30 days. We will not exchange or refund your order if it has been 30 days since you purchased it.

You can only return a product in the event that it is not used and in the same condition as the day you received it. It should also be returned in its original packaging.